For your comfort and convenience the Northern Private Hospital offers a variety of services.

Accommodation

The Hospital offers a high standard of accommodation with single private rooms available, all with ensuite bathrooms. Each room has a remote control entertainment system with flat screen television, movies and radio access, air conditioning, as well as a direct dial telephone line to and from your room for personal calls.

Mobile phones

We encourage the use of mobile phones (landlines are not available in patient rooms). Mobiles may be used in all public areas including the coffee shop.

The Northern Private Hospital does not accept any responsibility for loss or damage to your mobile phone.

Internet

Internet access is available using the WiFi@Ramsay service.

Nurse Call System

Should you require anything at any time, please do not hesitate to call the nursing staff via the button located on the bedside handset. Our staff will endeavour to answer your call as quickly as possible.

Dining at the Northern Private Hospital

As a patient, you will receive fresh, innovative and nutritious meals prepared daily by our onsite chefs. Each morning you will receive a menu from which you may select meals according to your taste and dietary requirements. Consultant dieticians are also available to provide assistance with special dietary requirements.

If you have any concerns with your meals during your stay, please ask your nurse to contact the Catering Manager, who will be happy to meet with you and discuss your requirements further.

Café

Located in the main foyer on the ground floor of the hospital, the cafe offers a range of hot and cold beverages, sandwiches and cakes. Opening hours are between 7am and 4pm Monday to Friday.

Laundry

The hospital does not provide a personal laundry service. Please make your own arrangements with the help of family or friends. If this is not possible, please ask your nurse about alternatives.

Interpreters

An Interpreter service can be arranged if necessary. Please discuss this requirement with your nurse.

Children

We are committed to providing flexible and family friendly care to the littlest of our patients. We recognise that any period of hospitalisation can be stressful for all concerned and our aim is to provide a safe yet family oriented environment.

We encourage parents to bring with them their child's favourite toys or bedding to help alleviate any anxiety they may be feeling. Overnight accommodation is available to stay with your child.

Religious Visits

A range of chaplaincy services are available on request to offer emotional and spiritual support to patients and families.

Smoking

Northern Private Hospital is a smoke free campus.

Electrical Equipment and Devices

All electrical equipment that is to be used whilst you are in Hospital, must be tested and approved prior to use. For your own safety we recommended that you bring only essential equipment with you into Hospital. However, in the event that you do need to bring electrical equipment with you, we ask that you liaise with your nurse for your device to be checked.

When You Arrive

Please report to main Reception on the Ground floor of the hospital.

Children in Hospital

A parent/Guardian is required to stay with a child during their entire hospital stay. We will provide a fold out bed for one parent to stay overnight with their child. We also encourage parents, where possible, to assist with the washing, dressing, feeding and entertaining of their child.