Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patient’s stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.

Clerical Pre-admission

Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:

Fill in the online admission form, or complete the admission form you would have received from your doctor, as soon as possible and send it back to the hospital. It is important that the hospital receives this completed form five (5) days prior to your admission. 

Please have the following ready when you fill in your admission form:

• Personal/Next of Kin details
• Medicare Card. Please include reference number (the number in front of your name) and expiry date
• Funding details (e.g. Private Health Insurance, Workcover or self-funding)
• Benefit details (e.g. Pharmacy Benefit card or Pension card)
• Item numbers (if these were quoted by doctors' rooms)
• Information your doctor supplied to you regarding implantable medical devices (e.g. prosthetic and disposables) if applicable.

If you have private health cover, please contact your health fund before admission to check for any excess or waiting periods. We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.

Nursing Pre-Admission information

You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse. If you are contacted:

• A brief medial history will be taken and admission and discharge details discussed.
• Please take this opportunity to discuss any concerns regarding your admission

The nurse may speak with you about your hospital stay, your operation, previous surgical and medical history, what to bring to hospital, as well as allay any concerns you may have.

Discharge planning will also be addressed at this clinic (e.g. who will care for you at home on discharge, who will take you home etc.).

On the day of admission

On Arrival

Please check in with the Reception Staff in the Main Foyer on the ground floor of the Northern Private Hospital. You will need to do this at the time indicated by the Hospital or your doctor, and you will be directed to your admission area.

Please bring with you anything applicable to your admission including:

• Doctor's Admission Letter
• Health Fund Number / details (if applicable)
• Medicare Card
• Regular Medications
• Pension Health Benefits Card (if applicable)
• Pharmaceutical Benefits Card (if applicable)
• Relevant X-Rays and / or Test Results
• Slippers
• Night attire (if staying overnight)
• Toiletries
• Personal Hygiene articles i.e. Sanitary Pads (if applicable)
• Method for Settling Your Account (i.e. Credit Card or Cheque Book)
• For A Child - favourite toy and any special dietary needs (if applicable)

Children having surgery

The Australian and New Zealand College of Anaesthetists (ANZCA) have information for parents on anaesthesia and children. Please click here to view and download their fact sheets. This information is a guide and should not replace information supplied by your anaesthetist.